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How to sort stuff and who to contact…

Animal welfare
SPCA 09 256 7300

Citizens Advice Bureau
Community Services Building,
7 The Strand, Takapuna, Auckland 0622
Monday to Friday 9:00 AM – 3:00 PM
09 486 3139

Coastguard
Ph 0800 BOATIE (262 843).
Urgent or distress calls mobile only 24/7 *500

Communications cable (fibre) break
or exposed cables

24/7 Vector 0800 826-436

Digital Seniors
Seniors can receive free one-on-one coaching and support using their personal devices in a positive, fun and social environment. Available at Takapuna Library Saturdays 10-12 0800 373-646

Dog control
Attacks, barking and lost animals.
24/7 0800 462-685

Electricity outages / line damage or
exposed cables

24/7 Vector 0508 Vector (832-867)

Emergencies
Ambulance / Fire / Police: 24/7 111

Graffiti reporting and removal
Urgent 09 301-0101 or via email contact form

Harbourmaster
Sinking, grounding, marine oil spills or collisions.
24/7 09 362-0397

Kidsline
Helpline for children and young people, run
by specially trained youth volunteers.
24/7 0800 KIDSLINE (54 37 54)

Lifeline
Qualified counsellors and trained volunteers
ready to listen, free and confidential.
24/7 0800 543-354 or Text 4357

Natural Gas leaks and emergencies
24/7 0800 764-764

Noise control
Auckland Council 24/7 09 301-0101

Parking enquiries
Including enforcement and illegally parked vehicles, footpath, roading, street light & signs, cycling and walking issues.
Auckland Transport 24/7 09 355-3553
or email contact form

Police (non-emergency)
09 302-6400 or Text 105

Public Transport enquiries
Auckland Transport. 09 366-6400
or email contact form

Rubbish & recycling
Collection missed? – check your collection day; it may change after a public holiday.
Auckland Council 09 301-0101
To report illegal dumping 24/7 0800 663-867

Water leaks
Sewer problems and emergencies.
Watercare 24/7 09 442-2222 press 1
or Free text 3130