Community Contacts

How to sort stuff and who to contact…

Animal welfare 

SPCA 09 256 7300

Harbourmaster

Sinking, grounding, marine oil spills or collisions.
24/7 09 362-0397

Citizens Advice Bureau

Community Services Building, 7 The Strand, Takapuna, Auckland 0622

Monday to Friday 9:00 AM – 3:00 PM
09 486 3139

Lifeline

Qualified counsellors and trained volunteers ready to listen, free and confidential.

24/7 0800 543-354 or Text 4357

Coastguard

Ph 0800 BOATIE (262 843).
Urgent or distress calls mobile only 24/7 *500

Natural Gas leaks and emergencies

24/7 0800 764-764

Communications cable (fibre) break or exposed cables

24/7 Vector 0800 826-436

Noise control

Auckland Council 24/7 09 301-0101

Community facilities maintenance issues

Parks & venues, beaches, maunga, roadside & public spaces.

Auckland Council email contact form

Parking enquiries

Including enforcement and illegally parked vehicles, footpath, roading, street light & signs, cycling and walking issues.

Auckland Transport 24/7 09 355-3553
or email contact form

Dog control

Attacks, barking and lost animals.
24/7 0800 462-685

Pollution hotline

Auckland Council 24/7 09 377 3107

Electricity outages / line damage or exposed cables

24/7 Vector 0508 Vector (832-867)

Public Transport enquiries

Auckland Transport. 09 366-6400
or email contact form

Emergencies

Ambulance / Fire / Police: 24/7 111

Rubbish & recycling

Collection missed? – check your collection day; it may change after a public holiday.

Auckland Council: 09 301-0101
To report illegal dumping 24/7 0800 663-867

Police (non-emergency)

09 302-6400 or Text 105

Graffiti reporting and removal

Urgent 09 301-0101 or via email contact form

Water leaks

Sewer problems and emergencies.

Watercare 24/7 09 442-2222 press 1 
or Free text 3130

Kidsline

Helpline for children and young people, run by specially trained youth volunteers.

24/7 0800 KIDSLINE (54 37 54)

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